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CloudBoxx Installation⚓︎

You need clear instructions to set up CloudBoxx devices efficiently. This FAQ covers app setup, configuration workflows, and troubleshooting during installation.

SmartControl App⚓︎

Where Can I Download SmartControl?⚓︎

Use case: “Get the official app to configure CloudBoxx devices during installation.”

Download SmartControl for:

Configuration⚓︎

Can I Configure CloudBoxx via FleetControl?⚓︎

Use case: “Understand when to use SmartControl vs. FleetControl for device setup.”

  • Initial configuration: Must be done using SmartControl.
  • Post-installation updates: Modify settings via FleetControl.

Warning

Our support team cannot assist with issues caused by untested installations. Always verify functionality using SmartControl’s testing features.

How Do I Pair a New Key Fob or Smart Card?⚓︎

Use case: “Add access devices to a configured CloudBoxx unit.”

  1. Open SmartControl and select the telematics unit.
  2. Navigate to Configure under RFID & Keyfob.
  3. Follow the in-app instructions to complete pairing.

Connectivity⚓︎

What If the Cellular Connection Fails During Installation?⚓︎

Use case: “Ensure reliable communication during setup.”

Avoid installing in areas with poor signal (e.g., underground garages).

  • Relocate the vehicle to an open area with strong network coverage.

Compatibility⚓︎

Which Cars Work With CloudBoxx?⚓︎

Use case: “Determine vehicle eligibility for CloudBoxx installation.”

  • Basic compatibility: All vehicles with central locking systems.
  • Advanced features: CAN bus data requires pre-analyzed models.
  • Check supported vehicles in FleetControl under ? > Vehicle Models.

Installation Partners⚓︎

How Do I Find Certified Installers?⚓︎

Use case: “Locate professional installation services in your region.”

  1. Visit INVERS Support Portal.
  2. Search by country or check the list.