Smoke Detection

The Smoke Detection page shows you every smoking incident in your fleet as individual cases. You can flag important cases, add notes for your team, and download reports for customers who dispute fines.

Before You Start

This page appears when the Smoke Detection is active for your fleet. This means your vehicles have the Smoke Detection+ Module installed and configured, and the feature is enabled for your fleet.

How cases are created:
Cases appear automatically when Smoke Detection detects smoking in a vehicle. Each incident becomes an individual case you can manage here. For details on how the detection system works, see How Smoke Detection Works.

When to Use This Page

Cases vs. Trips vs. Events:

• Smoke Detection Cases (this page) - Individual smoking incidents reported immediately after detection. Each case appears as soon as the smoking incident is measured and analyzed, even during active trips. Case-centered view.
• Trips page - Complete trip data including smoking incidents, but only displayed after the trip ends (as configured in the Trip Settings). Trip-centered view showing all events within the trip.
• Events page - Timeline of all vehicle events including smoking events, filterable alongside other vehicle events. Vehicle-centered view independent of bookings or trips.

Key difference: Cases appear immediately when smoking is detected. Trips data appears only when the complete journey is finished. Events show the continuous timeline regardless of trip status.

Use this page when you need immediate awareness of smoking incidents and want to respond while trips are still active.

Quick Start

1. Go to Smoke Detection in the main menu.
2. Review smoking incidents using the Preset that fits your workflow or use Filter to create custom views by date, vehicle, or severity.
3. Click any case to see details, flag it, or add remarks.
4. Download PDF reports when you need them e.g. for customer disputes or archiving purposes.

What You’ll See

The main table shows:

• When and where smoking happened
• How long it lasted
• Particle concentration measurements during the incident
• Which vehicle was involved

Key data columns to understand:

• Number of Peaks - Increases in measurements, typically from exhaled smoke
• Duration - Time that smoke levels remained above the detection threshold
• Max Concentration - Highest particle density measured during the incident

Smoke Detection Cases table showing key columns and data

Understanding All Table Columns

The complete table provides comprehensive data for incident analysis and record keeping:

Column	Description	Use Case
Flag	Case status indicator and workflow position	Track progress and assign team responsibilities
Case ID	Unique identifier for each incident	Reference specific cases e.g. in internal or customer communications
Vehicle ID	Vehicle where smoking was detected	Identify vehicles with recurring issues or patterns
Started	When PM2.5 levels first exceeded the detection threshold	Establish precise incident timeline for disputes
Ended	When PM2.5 levels returned below the detection threshold	Calculate total incident duration
Remark	Free-text field for notes and information	Add custom information relevant to your workflow
Average Speed	Vehicle speed during the incident	Determine if smoking occurred while driving vs. parked
Duration	Time that PM2.5 levels remained above threshold	Assess incident length and exposure time
Avg. Count Concentration	Average PM2.5 particle density during incident	Baseline particle level throughout the event
Max. Count Concentration	Peak PM2.5 particle density reached	Highest particle concentration detected
Number of Peaks	Distinct increases in PM2.5 measurements	Count of separate particle concentration spikes
Sum. Count Concentration	Total accumulated PM2.5 particle measurements	Overall particle exposure during the incident
Telematics Unit ID (QNR)	CloudBoxx device identifier (QNR)	Technical reference for support and maintenance issues
Telematics Brand	CloudBoxx hardware brand/manufacturer	Device identification for technical support
Doors at Start	Door status when incident began	Initial vehicle access state
Ignition at Start	Ignition status when incident began	Initial vehicle operation state
In Motion at Start	Whether vehicle was moving when incident began	Initial vehicle movement state
Windows at Start	Window status when incident began	Initial vehicle ventilation state
Doors at End	Door status when incident ended	Final vehicle access state
Ignition at End	Ignition status when incident ended	Final vehicle operation state
In Motion at End	Whether vehicle was moving when incident ended	Final vehicle movement state
Windows at End	Window status when incident ended	Final vehicle ventilation state
Doors Status at First Measurement	Door status at the moment of first PM2.5 detection	Precise vehicle access state at detection start
Doors Status Changed since First Measurement	Whether doors opened/closed during the incident	Track access changes during smoking detection
Windows Status at First Measurement	Window status at the moment of first PM2.5 detection	Precise ventilation state at detection start
Windows Status Changed since First Measurement	Whether windows opened/closed during the incident	Track ventilation changes during smoking detection
Ignition Status at First Measurement	Ignition status at the moment of first PM2.5 detection	Precise vehicle operation state at detection start
Ignition Status Changed since First Measurement	Whether ignition turned on/off during the incident	Track operation changes during smoking detection
Created	When the case record was created in FleetControl	System timestamp for record keeping
Updated	When the case record was last modified	Track recent changes to case data

Managing Cases

Flag System

Cases can be moved through different flag statuses by clicking the flag icon (cycle through 1-4 clicks) or using the chevron dropdown menu:

• Unflagged → Default status for new cases
• Flagged → Cases marked for attention
• Checked → Cases that have been reviewed
• Issue Detected → Cases requiring ongoing action

The flag system allows you to organize cases according to your workflow needs.

Adding Notes

Click Remark to add custom notes and information to the case record.

Vehicle History

Click Show Vehicle History to filter the view to show only smoking incidents for the selected vehicle.

Vehicle history view filtered to show incidents for a specific vehicle

Presets

Preset	Description	Use Case
All Cases	Complete list of all smoking incidents	View entire case history, export comprehensive data
Unflagged Cases	New incidents that haven’t been reviewed yet	Daily case review workflow, identify cases needing attention
Flagged Cases	Cases marked for attention or follow-up	Process cases requiring customer contact or escalation
Checked Cases	Cases that have been reviewed and documented	Review completed cases, verify team progress
Cases with detected issues	Confirmed violations requiring ongoing action	Track serious violations, manage repeat offenders

Preset filters for quick access to different case categories

Export and Download

Data Retention Limit

FleetControl keeps data for 90 days maximum. Export important smoke detection cases before they’re automatically deleted.

Export Options

Individual case: Click the case’s ⋯ menu > Smoke Report (PDF) for a detailed report with graphs and data.

Multiple cases: Select cases, then use the table’s ⋯ menu to get Smoke Reports (PDFs) as a ZIP file.

Spreadsheet data: Use the table’s ⋯ menu to Export to CSV for analysis in Excel or other tools.

Export menu showing PDF and CSV download options

Common Tasks

Finding a specific case:

Use Case ID, vehicle filter, or date range to locate incidents.

Customer dispute:

1. Download the PDF report for the case
2. Review particle data and vehicle context
3. Mark case as Checked when resolved

For detailed dispute guidance, see Handling Customer Disputes.

Vehicle cleaning planning:

Filter by vehicle to see incident history and plan maintenance.

Team coordination:

Use flags and remarks to track case progress and handoffs.

Tips

• Multiple PM2.5 peaks typically indicate active smoking rather than external sources
• Export cases before the 90-day retention limit
• Use vehicle history to identify patterns requiring attention
• Consistent flagging helps maintain organized workflows

Related Information

For understanding how detection works and interpreting data, see How Smoke Detection Works.

For detailed dispute resolution guidance, see Handling Customer Disputes.

For viewing smoking incidents within trip context, see Trips.