Installer Company

Overview

An installer company can be a group or an individual working with a mobility provider for hardware installations or maintenance. These companies can be external contractors or an internal team of a mobility provider.

In the context of Installer Jobs the fleets of mobility providers are the clients of installer companies. Users are the installers working for the installer company.

Benefits

• Reduce communication overhead
• Accept client connections
• Manage personalized SmartControl app access

Company Setup

1. Click Complete Registration in your invitation email
2. Set a password
3. Continue to log in with email address and password
4. Enter your company name and full name
5. Select Save

Company Management

Accept Client Invitations

Fleets of mobility providers are considered clients. You can accept or decline invitations, and view or revoke accepted ones as needed. You will only receive installer jobs from mobility providers whose invitations you accept. Each invitation grants access to jobs for one fleet, so for multiple fleets, you will receive separate invitations.

Add Users

The users of an installer company are typically the installers responsible for hardware installations and maintenance. In this documentation, “users” refers to “installers.”

• Open Users
• Select Invite User

• Enter the required information:

  • Full name
  • Email address
  • Role (Installer or Company Admin)

Note

Users aka installers can only work on jobs, while Company Admins can manage all company settings.

Update Company Settings

1. Select the gear icon in the top right

2. Modify these details as needed:

   • Company display name
   • Company email address
   • Your personal information