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Installer Jobs

Overview⚓︎

Installer Jobs is a feature that allows mobility providers, installer companies, and installers to collaborate on CloudBoxx installations in new vehicles or other hardware-related tasks. Mobility providers can create jobs and delegate them to an installer company. Installers working for the installer company receive temporary, job-specific access to individual vehicles from the mobility provider’s fleet.

The feature enhances fleet security by replacing shared API tokens with specific permissions. Long-time customers no longer need to create personalized API keys that either give access to the whole fleet or require constant updates. Now, you can limit access to just the jobs at hand, preventing uncontrolled access. New customers can easily give installers time-limited access to only the vehicles they are working on, using email-based login instead of API tokens.

Features⚓︎

For Mobility Providers⚓︎

A mobility provider offers vehicles for rental or sharing.

Features⚓︎

  • Create and assign installer jobs
  • Monitor installation progress
  • Invite installer companies you are working with
  • Set job specifications
  • Review installer feedback

Security Controls⚓︎

  • Grant access only to vehicles an installer company needs to work on
  • Control resource permissions without credential sharing
  • Track installer activities

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For Installer Companies⚓︎

An installer company can be a group or an individual working with a mobility provider for hardware installations or maintenance. These companies can be external contractors or part of a mobility provider. In the context of the Installer Jobs feature fleets of mobility providers are the clients of installer companies. Users are the installers working for the installer company.

Management Features⚓︎

  • Access company management portal using your individual login credentials (username and password)
  • Manage connections to mobility providers
  • Manage installers

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For Installers⚓︎

An installer is a person responsible for hardware installations and maintenance working in an installer company. Installers are referred to as users in the context of an installation company.

Installation Management⚓︎

  • Use SmartControl to

    • View jobs assigned to you or your installer company
    • Access installation specifications
    • Guided CloudBoxx setup, configuration, and testing
    • Submit feedback upon installation job completion

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