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Available Telematics Units

This feature is introduced with FleetControl 2.0 and includes all CloudBoxxes that are assigned to your fleet but not yet (or no longer) installed and configured into a vehicle.

Available Telematics Units in FleetControl

Overview⚓︎

There are mainly two reasons for a CloudBoxx to appear in this list:

  • It is part of the CloudBoxx inventory that has been delivered to you, but is not yet installed into vehicles.
  • The CloudBoxx has been uninstalled from a vehicle. This can either happen if the “replace telematics unit” feature of SmartControl has been used, or if the vehicle the CloudBoxx was associated with was archived.

CloudBoxxes which are part of this list do not have an Inspect page and it is not possible to send commands to them from within FleetControl or through our Vehicle Commands API. They are still accessible using the CloudBoxx API directly. If a CloudBoxx is mistakenly part of this list (e.g., is actually installed into a vehicle and should be operating), perform a setup using SmartControl or our APIs. It will then become a proper vehicle again, and is removed from the list of available telematics units.

Reset Telematics Unit⚓︎

Reset Telematics Unit in FleetControl

Use the Reset Telematics Unit feature to remove all vehicle-specific configurations from the CloudBoxx. Click on the reset icon to the right and select Reset. The reset process may take some time and will run in the background.

Note

Make sure the telematics unit is online to reset all vehicle-specific configurations from the CloudBoxx. A config reset is only necessary to troubleshoot issues, but is not generally required.

List View⚓︎

Column Description
Telematics Unit ID (QNR) The telematics unit main identifier. For CloudBoxxes, this is the QNR.
Secondary ID (Serial Number) The secondary identifier of the telematics unit (serial number in case of the CloudBoxx).
Firmware Version The firmware version the telematics unit is currently running on.
Telematics Unit Model The model of the telematics unit (e.g., “4G”, “1020”).
Telematics Unit Variant The model variant of the telematics unit, if there are different variants available.